Management of computer emergency plans for SILCA and CA Technologies 

coordinators by plan and +120 speakers

customers - entities or subsidiaries - by average plan

tasks by plan

exercises / year

Context

Crédit Agricole, nicknamed the «Green Bank» because of its original activity at the service of the agricultural world, is a French network of cooperative and mutual banks, made up of the 39 Crédit Agricole regional caisses. SILCA and CA-Technologies are two subsidiaries of the group that provide IT and logistics services related to the installation and maintenance of all or part of the Information Systems. 

Challenge

As part of its core business, SILCA has an obligation to ensure continuity of service in the event of a disaster. SILCA has been able to describe and implement a very specific PSI management process in line with its needs and constraints during its many years of experience in the management of IT Rescue Plans (PSI). Since the vertical solutions of the market can not meet all of its specificities and are too costly, the challenge has been to develop an industrial solution that is flexible, centralized and shared by all, and which meets 100% of the specific need.

Objectifs

Pilot and industrialize the Informatics Rescue Plan.

Dematerialize all “roadmaps” and re-use existing sheets to generate more optimize and enrich the PSI based on field feedback.

Increase visibility into dynamic planning

Make available, in real time, the progress of the roadmaps for all the actors of the PSI.

Deploy the PSI to other entities in the group (CA-Technologies) 

Simplicité convinced us by its ability to meet our specific needs in record time. Moreover, when these needs have evolved, the application has shown flexibility and evolved without difficulty. 

Hervé Deniel

Risks and control manager, Silca - Crédit Agricole

Solution Simplicité

1

A Simplicité application that meets 100% of the specific process and 100% of the objectives.

A simulation tool allowing to play exercises of rescue plan in "real" situation

An application available "non-IT system" to ensure the resumption of activity

A real-time application of the different roadmaps to all the actors according to their rights and profiles

A management tool for the General Management and the steering bodies, and "replicable" for the other entities

Contact